SSA Office Addresses and Phone Numbers in North Carolina

When you have a question for the SSA, they often suggest calling their national number or visiting their website.

But sometimes your local field office is better positioned to help. Whether you're checking on the status of your disability application, hoping to apply for benefits by phone, or trying to schedule an appointment — we recommend calling your local office first.

We've created a complete directory of every SSA office in North Carolina — plus their hours, phone number, and fax number.

If you're applying for disability benefits, have a question for the SSA, and can't get ahold of anyone — our client advocates can help. Our team advises 300+ people with SSDI and SSI daily, and there's no wait to talk with someone during our working hours.

Take our 2-minute quiz to get connected.

Ahoskie

1231 1St St W 

Ahoskie, NC 27910

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 828-3810

Fax Number: (833) 950-3771

Albemarle

202 Charter St Brookwood Executive Pk

Albemarle, NC 28001

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 319-8268

Fax Number: (833) 950-3781

Asheboro

157 Dublin Square Rd Ste K 

Asheboro, NC 27203

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 472-6119

Fax Number: (833) 597-0078

Asheville

800 Centre Park Dr 

Asheville, NC 28805

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 572-8361

Fax Number: (833) 950-2542

Charlotte

2201 Coronation Blvd Ste 100

Charlotte, NC 28227

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 383-1598

Fax Number: (833) 950-2536

Concord

830 Florence St NW 

Concord, NC 28027

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 366-6149

Fax Number: (833) 950-3145

Durham

3511 Shannon Rd Ste 200

Durham, NC 27707

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 759-3908

Fax Number: (833) 950-2832

Elizabeth City

1865 W City Dr 

Elizabeth City, NC 27909

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 572-2819

Fax Number: (833) 950-2846

Fayetteville

145 Rowan St 

Fayetteville, NC 28301

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-6485

Fax Number: (833) 950-2836

Franklin

2123 Lakeside Dr 

Franklin, NC 28734

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 562-0738

Fax Number: (833) 950-3782

Gastonia

609 Cotton Blossom Cir 

Gastonia, NC 28054

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 331-2193

Fax Number: (833) 950-2840

Goldsboro

915 W New Hope Rd 

Goldsboro, NC 27534

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-7372

Fax Number: (833) 950-2834

Greensboro

6005 Landmark Ctr Blvd 

Greensboro, NC 27407

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 319-3075

Fax Number: (833) 950-2546

Greenville

2805 S Charles Blvd 

Greenville, NC 27858

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 494-4001

Fax Number: (833) 950-2844

Henderson

858 S Beckford Dr 

Henderson, NC 27536

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 628-6584

Fax Number: (833) 950-3119

Hendersonville

205 S Grove St 

Hendersonville, NC 28792

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-5053

Fax Number: (833) 950-3785

Hickory

1501 US Highway 321 NW 

Hickory, NC 28601

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 877-1615

Fax Number: (833) 950-2838

Kinston

2559 N Queen St 

Kinston, NC 28501

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 593-5671

Fax Number: (833) 950-3143

Lumberton

4430 Kahn Dr 

Lumberton, NC 28358

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 931-7099

Fax Number: (833) 950-2848

Mount Airy

Griffith Parkway 1187 North Andy

Mount Airy, NC 27030

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 587-4418

Fax Number: (833) 950-3129

New Bern

1420 Mccarthy Blvd 

New Bern, NC 28562

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 491-1885

Fax Number: (833) 950-2842

Raleigh

4701 Old Wake Forest Rd

Raleigh, NC 27609

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 803-6311

Fax Number: (833) 950-2540

Reidsville

2402 Freeway Dr 

Reidsville, NC 27320

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 748-2091

Fax Number: (833) 950-3121

Roanoke Rapids

833 Gregory Dr 

Roanoke Rapids, NC 27870

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 269-2010

Fax Number: (833) 950-3137

Rockingham

220 E Greene St 

Rockingham, NC 28379

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-7673

Fax Number: (833) 950-3141

Rocky Mount

1071 Hunter Hill Rd 

Rocky Mount, NC 27804

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-0784

Fax Number: (833) 950-2548

Salisbury

1840 Jake Alexander Blvd W

Salisbury, NC 28147

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-3157

Fax Number: (833) 950-2538

Sanford

401 Tiffany Dr

Sanford, NC 27330

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 319-5774

Fax Number: (833) 950-2826

Shelby

707 Schenck St

Shelby, NC 28150

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-3576

Fax Number: (833) 950-2820

Smithfield

633 Venture Dr 

Smithfield, NC 27577

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 527-9331

Fax Number: (833) 950-3787

Statesville

2038 Davie Ave 

Statesville, NC 28625

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (855) 722-3497

Fax Number: (833) 950-3139

Washington

1633 John Small Ave 

Washington, NC 27889

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 574-2589

Fax Number: (833) 950-3131

Whiteville

204 S Lee St 

Whiteville, NC 28472

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 779-7257

Fax Number: (833) 950-2528

Wilkesboro

1517 River St 

Wilkesboro, NC 28697

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 331-2298

Fax Number: (833) 950-2850

Wilmington

1528 S 16th St 

Wilmington, NC 28401

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-6227

Fax Number: (833) 950-2550

Wilson

1911 Westwood Ave W 

Wilson, NC 27893

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 366-5804

Fax Number: (833) 950-2530

Winston-Salem

1370 Lockland Ave 

Winston Salem, NC 27103

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 402-0828

Fax Number: (833) 950-2544

How to apply for disability at a North Carolina SSA office

If you’re applying for SSI or SSDI, and don’t have a lawyer, it’s helpful to apply in person at an SSA office. While SSA agents won’t be able to give you legal advice, they will be able to answer basic questions on the application paperwork and process.

We wrote a complete guide to applying for disability on your own here, which goes in-depth on what to expect. To sum it up, you’ll want to prepare by making an appointment, reading over the application, and taking some notes on your medical situation.

You’ll also want to bring in the following on your appointment date:

• A copy of your Social Security card: Or a record of your Social Security number (SSN)

• Proof of age: Birth certificate, passport, or other government-issued ID

• Information about where you live: Your mortgage or lease and landlord’s name

• Proof of income: Pay stubs, bank statements, insurance policies, and other information about your income and the things that you own

• Proof of resources: Bank statements for all checking and savings accounts, a deed or tax appraisal for all property you own except the house you live in, etc.

• Medical information: Any medical reports you have access to, and the names, addresses, and phone numbers of your doctors

• Info on your work history: A recent resume, or a summary of your most recent job titles, employers, and dates worked

Frequently asked questions about North Carolina SSA offices

What time do SSA offices open in North Carolina?

Almost all SSA field offices open at 9:00AM. To avoid long waits, the SSA recommends against visiting first thing in the morning.

When’s the best time to visit an SSA office in North Carolina?

While wait times may vary, offices are often busiest first thing in the morning, early in the week, and during the early part of the month. We’d recommend scheduling an appointment or avoiding these peak hours when visiting your local field office.

Do I need an appointment to go to my local SSA office?

The SSA reopened for walk-ins in 2022. They do advise that those without appointments may encounter delays and longer waits, so we’d recommend scheduling your visit in advance.

Should I apply for disability at an SSA office or online?

If you’re not applying with a lawyer, we recommend applying for benefits at your local SSA office. While the representatives there won’t be able to give you legal advice, they can explain parts of the application that may be confusing, and answer basic questions about the disability benefit process.

What SSA office do I go to?

Go to whichever office location is closest to you. If you’re having a hard time getting ahold of your closest office, and are willing to travel, setting up an appointment at another nearby office is a good bet. Regardless of which office you visit, it’s a good idea to take note of who you interact with. At a minimum, keep a record of which office you visited, which representative you spoke with, and your date of contact.

Do SSA offices have drop boxes?

Some SSA offices do have drop boxes. When SSA offices closed, or restricted their hours, due to COVID-19, drop boxes were put in place for non-contact document delivery. Not all offices have, or still operate, drop boxes — so it’s best to call your specific office before you drop off any paperwork.

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Related resources for disability applicants in North Carolina:

North Carolina Disability Benefits: How to Qualify, Apply, and Get Approved

By Jackie Jakab

Disability lawyers in North Carolina

By Jackie Jakab