SSA Office Addresses and Phone Numbers in Idaho

When you have a question for the SSA, they often suggest calling their national number or visiting their website. 

But sometimes your local field office is better positioned to help. Whether you're checking on the status of your disability application, hoping to apply for benefits by phone, or trying to schedule an appointment — we recommend calling your local office first. 

We've created a complete directory of every SSA office in Idaho — plus their hours, phone numbers, and fax numbers. 

If you're applying for disability benefits, have a question for the SSA, and can't get ahold of anyone — our client advocates can help. Our team advises 300+ people with SSDI and SSI daily, and there's no wait to talk with someone during our working hours.

Take our 2-minute quiz to get connected.

Boise

1249 S Vinnell Way Ste 101

Boise, ID 83709

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (855) 377-9316

Fax Number: (833) 912-2549

Caldwell

1118 S Kimball Ave 

Caldwell, ID 83605

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 836-1560

Fax Number: (833) 950-2310

Coeur D'Alene

7400 N Mineral Dr Ste 100

Coeur D'Alene, ID 83815

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 931-2523

Fax Number: (833) 950-2308

Idaho Falls

2196 Channing Way 

Idaho Falls, ID 83404

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 253-0489

Fax Number: (833) 950-2306

Lewiston

1617 19Th Ave 

Lewiston, ID 83501

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-9796

Fax Number: (833) 395-3398

Pocatello

861 Jefferson Ave Ste B

Pocatello, ID 83201

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 643-3407

Fax Number: (833) 912-2551

Twin Falls

1437 Fillmore St 

Twin Falls, ID 83301

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 748-2087

Fax Number: (833) 950-2304

How to apply for disability at an Idaho SSA office

If you’re applying for SSI or SSDI, and don’t have a lawyer, applying in person at an SSA office is helpful. While SSA agents won’t be able to give you legal advice, they will be able to answer basic questions on the application paperwork and process. 

We wrote a complete guide to applying for disability on your own here, which goes in-depth on what to expect. To sum it up, you’ll want to prepare by making an appointment, reading over the application, and taking some notes on your medical situation.

You’ll also want to bring in the following on your appointment date:

• A copy of your Social Security card: Or a record of your Social Security number (SSN)

• Proof of age: Birth certificate, passport, or other government-issued ID

• Proof of income: Pay stubs, bank statements, insurance policies, and other information about your income and the things that you own

• Proof of resources: Bank statements for all checking and savings accounts, a deed or tax appraisal for all property you own except the house you live in, etc.

• Medical information: Any medical reports you have access to, and the names, addresses, and phone numbers of your doctors

Frequently asked questions: 

What time do SSA offices open in Idaho? 

Almost all SSA field offices open at 9:00AM. To avoid long waits, the SSA recommends against visiting first thing in the morning. 

When’s the best time to visit an SSA office in Idaho?

While wait times may vary, offices are often busiest first thing in the morning, early in the week, and during the early part of the month. We’d recommend scheduling an appointment or avoiding these peak hours when visiting your local field office. 

Do I need an appointment to go to my local SSA office?

The SSA reopened for walk-ins in 2022. They do advise that those without appointments may encounter delays and longer waits, so we’d recommend scheduling your visit in advance. 

Should I apply for disability at an SSA office or online?

If you’re not applying with a lawyer, we recommend applying for benefits at your local SSA office. While the representatives there won’t be able to give you legal advice, they can explain parts of the application that may be confusing, and answer basic questions about the disability benefit process. 

What SSA office do I go to?

Go to whichever office location is closest to you. If you’re having a hard time getting ahold of your closest office, and are willing to travel, setting up an appointment at another nearby office is a good bet. Regardless of which office you visit, it’s a good idea to take note of who you interacted with. At a minimum, keep a record of which office you visited, which representative you spoke with, and your date of contact. 

Do SSA offices have drop boxes?

Some SSA offices do have drop boxes. When SSA offices closed, or restricted their hours, due to COVID-19, drop boxes were put in place for non-contact document delivery. Not all offices have, or still operate, drop boxes — so it’s best to call your specific office before you drop off any paperwork. 

Related resources for disability applicants in Idaho

Idaho Disability Benefits: How to Qualify, Apply, and Get Approved

By Jackie Jakab

Disability Lawyers in Idaho

By Jackie Jakab